What Is a Member Number & Do I Need One?
You can start collecting your container refund straight away—no member number is required if you prefer a cash payment. Simply visit one of our recycle points throughout Cairns and beyond, including Smithfield, Portsmith, Mareeba, Bentley Park, and Gordonvale.
If you’d like to receive your refund via electronic funds transfer (EFT) or wish to make a donation, you’ll need to register for a member number through Queensland’s Containers for Change scheme. This 9-character alphanumeric code allows Cairns Recycling to process payments directly into your bank account or PayPal.
Using Member Numbers
Whether you’re new to the container recycling scheme or you just haven’t gotten around to setting up your member number, registering your account allows you to receive your refund straight into your bank or PayPal account. You can use your code to collect refunds or make donations from any recycle centre throughout Queensland.
Individuals, businesses, schools, community groups and charities can all register for a member number. Then, when you or your supporters donate, you can quote the relevant member number, so funds are sent to the right account straightaway. Learn more about donations, as well as community and business recycling. For all enquiries, call the friendly team at Cairns Recycling on 0436 663 336.
FAQs
Why do I have to enter banking information when I sign up for a member number?
You must enter your bank account information when signing up for a member number so your refunds can be deposited straight into your nominated bank account via EFT. The Scheme coordinator requires your bank information even if you select PayPal as your preferred payment method as a secondary measure to ensure your refund is always deposited to you.
Where can I find my member number once I've registered?
You can find your member number here. Just enter the email address you signed up with and you’ll be emailed your scheme ID. You can add your member to your Apple Wallet or Wallet Passes via this email. If you would like assistance with finding your member number, call the team at Containers for Change on 13 42 42 or email enquiries@containersforchange.com.au.
What do I do if I've forgotten my password to my member account?
You can reset your password here by clicking ‘Can’t sign in?’. A reset password link will be sent to your email address where you can create your new password.
How do I update my details for my member account?
To update your profile and financial information, refer to the containers for change website for more information.
How do I delete my member account?
If you would like to delete your account, refer to containers for change website.
Where can I find my return history?
Using your member number to receive your refunds means you can keep track of your return history. You can view your return history by clicking ‘Transaction History’ at the top of the page or through the containers for change website.
Will my information remain private?
You can read our privacy policy here.
What do I do if I haven't received a tax invoice and I need one?
Please check your junk email folder in your registered email account. If it’s not there, please phone 13 42 42 or email enquiries@containersforchange.com.au.
